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On March 3, 1993 the White House Office of Domestic Policy issued a press release that included a quote from Bill Clinton during a Cabinet Meeting in February 1993[1].  The statement called for “a revolution in the way government operates”.   It went on to say that Clinton asked Al Gore to lead the revolution with a statement that:  “The American people deserve a government that treats them like customers”.   It took 12 years from the time Reagan signed the Executive Order creating the Commission on Private Sector Initiatives to March 3, 1993, when the “reinvention of government” was announced.

 

 

[1] Clinton Administration Archives, White House Office of Domestic Policy, Press Release, March 3, 1993, A Revolution in Government,

http://clinton6.nara.gov/1993/03/1993-03-03-a-revolution-in-government-office-of-domestic-policy.html